Terms & Conditions
Welcome to The Assembly Hall’s Terms and Conditions. No one likes terms and conditions, but we aim to keep them as simple and straightforward as possible. By visiting the The Assembly Hall’s Website and purchasing a package from us, you engage our “Service” and agree to be bound by the following Terms and Conditions. If you do not agree to these Terms and Conditions, sadly we cannot offer you our packages. These Terms and Conditions apply to all customers of The Assembly Hall.
SERVICES AND PRICING INFORMATION
The Assembly Hall offers a number of courses which vary in price.
All prices quoted on this website are in Singaporean dollars unless otherwise stated.
International bank fees and conversion rates may apply.
Discount promotional rates are available for multiple bookings made at the same time and can be applied at checkout (please refer to FAQ).
AVAILABILITY OF WORKSHOPS
The Assembly Hall will make every effort to ensure that your allocated course will take place on the relevant date and time originally specified within your booking confirmation. Where this is not possible, The Assembly Hall reserves the right to alter the date, time and location, provided that The Assembly Hall gives 48 hours notice of any such change(s) or as soon as is reasonably possible. Any such change(s) shall not constitute a breach of contract and shall not give you the right to terminate and/or request a refund. A limited number of spots are available for each workshop. The workshop description on the website outlines how many spots are available in each workshop, and is updated as soon as any changes are made.
Payment for workshops is via Paypal and Stripe only. We only accept credit or debit card payments via PayPal or Stripe. You can sign up via the registration form found at the individual workshop page. Payment will need to be made before we can confirm your workshop booking. You will receive an email confirming your booking once your payment has been processed. Please let us know if you don't receive a confirmation email as there may be a problem with your order – please email us at: email@example.com
In the event that you wish to cancel a workshop that you have booked through The Assembly Hall website you may be entitled to a refund. Where notice of cancellation is received:
14 days or more prior to the course date 100 per cent (100%) of the fee stated within your invoice will be refunded.
Between 14 days to 7 days prior to the course date fifty per cent (50%) of the fee stated within your invoice will be refunded.
Less than 7 days prior to the course date no refund is available and 100 per cent (100%) of the invoice will be charged.
There will be no make up lessons, transfers or refunds should you be absent for a workshop.
In the event that you wish to cancel your spot in The Inner Circle, you may be entitled to a refund. Where notice of cancellation is received:
21 days or more prior to the course date 100 per cent (100%) of the fee stated within your invoice will be refunded.
Between 21 days to 14 days prior to the course date fifty per cent (50%) of the fee stated within your invoice will be refunded.
Less than 14 days prior to the course date no refund is available and 100 per cent (100%) of the invoice will be charged.
If a workshop that you've booked is postponed or cancelled due to insufficient bookings, you can choose to join the workshop on an alternative date offered by us, or receive a full refund of the workshop fees. The Assembly Hall will notify booked customers 5 (five) days prior to the workshop should the workshop need to be postponed or cancelled for this reason.
In the event that your instructor is injured or becomes too ill, or has an extreme emergency that prevents him/her from conducting the workshop, The Assembly Hall will make every effort to assign another instructor to conduct the workshop. If for whatever reason the above is not possible, the workshop will be postponed.
Should this not be satisfactory, you can choose to receive a refund of the workshop fees.
For private sessions, you may postpone and reschedule your session by giving your instructor 14 days prior notice. In the event of illness or emergency that prevents you from attending a scheduled session, you should inform your instructor as soon as possible; we may allow you to reschedule the session at our discretion.
There will be no transfers, make up lessons or refund should you be absent for any private workshops and not given notice in accordance with this policy.
Workshop fees once paid cannot be refunded for any reasons other than in accordance with this policy..
The Assembly Hall is committed to protecting and respecting your privacy. Through purchasing a workshop with The Assembly Hall, we can ensure that no payment information will be held within the company or shared with any third parties. The Assembly Hall may collect information of a personal nature (Name, Company, Title etc) for research purposes only.
The Assembly Hall is an independent entity and all information collected is stored locally for internal purposes only and if you no longer want us to retain your contact information we will remove you from our records upon receiving a written request.
In the event of The Assembly Hall leading co-branded events we will seek your consent before sharing your details with an event partner.
You are responsible for the safety of yourself and your equipment during the workshop and agree to indemnify The Assembly Hall against all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other reasonable professional costs and expenses) suffered or incurred by the indemnified party arising out of or in connection with taking part in the workshop.